BODY LENGTH (inches) | CHEST WIDTH (inches) | SLEEVE LENGTH (inches) | |
S | 27 | 20 | 23 ½ |
M | 28 | 21 | 24 |
L | 29 | 23 | 24 |
XL | 30 | 25 | 24 |
2XL | 31 | 26 ½ | 24 |
3XL | 32 | 28 | 24 |
1. Shipping Locations
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Domestic (US Mainland Only): We currently ship exclusively within the continental United States. (No shipping to Alaska, Hawaii, or U.S. territories.)
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PO Boxes: We accommodate PO Box shipments, but delivery may require additional handling time depending on the carrier.
2. Shipping Rates
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Free Shipping: Orders over $199 (before taxes) qualify for free standard shipping.
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Flat Rate Shipping: Orders under $199 incur a flat shipping fee of $8.
No hidden fees—the price at checkout is your final price.
3. Order Processing
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Processing Time: Orders are typically processed within 2–4 business days (Monday–Friday, 8:00 AM–5:00 PM PT).
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Cut-Off Time: Orders placed after 5:00 PM PT will be processed the next business day.
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Peak Seasons: Processing times may extend slightly during holidays or high-volume periods.
4. Delivery Timeframe
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Total delivery time typically ranges from 9–14 business days. This includes the processing time (2–4 business days) and shipping time (7–10 business days). We use trusted carriers such as FedEx, UPS, and USPS.
5. Shipment Tracking
You’ll receive an email with tracking information once your order ships.
6. Taxes and Fees
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Sales Tax: A 6% sales tax is applied, clearly shown at checkout.
1. Return Window
You have 30 days from the date of receiving your order to initiate a return. After this period, we unfortunately cannot offer a refund or exchange.
2. Item Condition
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Unworn & Unused: Items must be in original condition—unworn, unwashed, and free from stains or odors.
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Original Packaging & Tags: Whenever possible, please return products in the original packaging, including all tags and labels.
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Proof of Purchase: A receipt or order confirmation is required for processing returns.
3. Return Process
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Initiate a Return: Email contact@globalgates.shop with your order number, reason for return, and relevant photos (if damaged or defective).
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Receive Authorization: Our team will reply within 1–2 business days with instructions and a return address if approved.
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Ship the Item: Securely pack and ship to the provided address. We recommend using trackable shipping or insurance.
4. Return Address
Authorized returns must be shipped to: 3413 Mira Vista Cir San Jose, CA 95132, USA. Do not ship returns without prior authorization.
5. Inspection and Approval
Our quality control team will inspect your return. Approved returns will proceed to refund or exchange; unapproved items will be declined.
6. Exclusions
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Customized Items: Personalized or custom-made products cannot be returned unless damaged or defective.
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Final Sale Items: Items marked “Final Sale” are not returnable unless defective or incorrect.
7. Refund Timeline
Refunds are processed within 3–5 business days after inspection. You will receive a confirmation email upon refund issuance.
8. Refund Method
Refunds are credited to the original payment method. Processing times may vary depending on your financial institution.
9. Shipping Costs
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Customer Responsibility: Customers pay return shipping for change-of-mind returns.
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Our Responsibility: If the return is due to our error (damaged, defective, incorrect), we provide a prepaid return shipping label or fully reimburse shipping costs upon receipt of proof.
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Original Shipping: Original shipping charges are non-refundable.
1. Accepted Payment Methods
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PayPal: We accept PayPal, allowing you to pay directly from your PayPal balance or via linked debit/credit cards. This method is favored for its fast processing times and enhanced security features.
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Stripe: Our Stripe payment gateway enables you to settle your order using most major credit or debit cards. Stripe offers robust data protection and provides a seamless checkout experience.
Why We Chose These Methods:
By partnering with PayPal and Stripe, we aim to accommodate various payment preferences while ensuring top-notch security standards for our customers.
2. Payment Security
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Encryption & SSL: To safeguard your information, we utilize Secure Socket Layer (SSL) encryption throughout our website. This technology ensures that all sensitive data—such as credit card numbers and personal details—remains protected while in transit.
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Fraud Prevention: Both PayPal and Stripe incorporate advanced fraud detection tools, constantly monitoring transactions for unusual activity. Should any issues arise, we will contact you for verification.
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No Storage of Credit Card Details: Your financial information is never stored on our servers. All transactions are processed through secure, external payment gateways to limit risks and maintain privacy.
3. Payment Process and Confirmation
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Order Placement: Once you’ve added your chosen items to the cart, proceed to checkout to review the order summary, shipping details, and applicable taxes.
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Select Payment Option: Choose either PayPal or Stripe at checkout. If using PayPal, you will be redirected to log into your PayPal account; for Stripe, simply enter your credit/debit card details securely on our site.
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Review & Authorize: Confirm your total, including the 6% U.S. tax, where applicable. You will receive a quick overview of shipping fees ($8 for orders under $199; free for orders over $199) before finalizing your payment.
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Order Confirmation: Once your payment is successfully processed, a confirmation email will be sent to the address provided during checkout. You can use the link in this email to track the status of your order.
4. Additional Payment Information
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Currency: All transactions are processed in U.S. Dollars (USD).
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Payment Verification Delays: In rare instances, additional verification may be required. This step is solely to protect both parties from fraudulent activity.
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Order Amendments: Need to make changes to your order after payment? Contact us immediately at contact@globalgates.shop. We can assist only if your product has not yet moved into the print or shipping phase.
Rock a classic sweatshirt silhouette with ribbed crew neck, long sleeve cuffs, and a flat hem. Layer it up or wear it on its own for a contemporary streetwear look. With the soft fleece inside and comfortable fit, it’s sure to become your favorite everyday sweater right away!
• 100% cotton face
• 65% cotton, 35% polyester
• Charcoal Heather is 55% cotton, 45% polyester
• Fabric weight: 8.5 oz/y² (288.2 g/m²)
• Tightly knit 3-end fleece
• Side-seamed construction
• Self-fabric patch on the back
• Double-needle stitched rib collar, cuffs, and hem
• Blank product sourced from Pakistan
Disclaimer: This sweatshirt runs small. For the perfect fit, we recommend ordering one size larger than your usual size.
Size guide
BODY LENGTH (inches) | CHEST WIDTH (inches) | SLEEVE LENGTH (inches) | |
S | 27 | 20 | 23 ½ |
M | 28 | 21 | 24 |
L | 29 | 23 | 24 |
XL | 30 | 25 | 24 |
2XL | 31 | 26 ½ | 24 |
3XL | 32 | 28 | 24 |
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