Shipping Policy

Welcome to Globalgates, the proud print-on-demand brand by Yunity LLC. We are delighted you’ve chosen our hoodies, sweatshirts, and t-shirts. Your trust matters to us, and our aim is to provide complete transparency regarding our shipping process. Below you will find all the details on our shipping rates, methods, timeframes, and more, ensuring a smooth delivery experience for every order.

1. Shipping Locations

  • Domestic (US Mainland Only): We currently ship exclusively within the continental United States. We do not ship to Alaska, Hawaii, or U.S. territories at this time.

  • PO Boxes: We do accommodate shipments to PO Boxes. However, please be aware that delivery might require additional handling time depending on carrier policies.

2. Shipping Rates

  • Free Shipping: All orders over $199 (before taxes) qualify for free standard shipping.

  • Flat Rate Shipping: For orders under $199, a flat shipping fee of $8 applies.

These rates apply to all eligible deliveries within the continental United States.

Note: The price displayed at checkout is the final price you pay. We do not have any hidden fees or additional shipping charges.

3. Order Processing

  • Processing Time: Orders are typically processed within 2–4 business days, Monday through Friday, from 8:00 AM to 5:00 PM Pacific Time (PT).

  • Cut-Off Time: Orders placed after 5:00 PM PT will begin processing on the following business day.

Note: During peak seasons and holidays, processing times may be slightly extended due to high order volumes.

4. Delivery Timeframe

After your order has been processed, the typical delivery timeframe is approximately 7–10 business days. We partner with trusted carriers, including FedEx, UPS, and USPS, for reliable and timely deliveries.

5. Shipment Tracking

  • Tracking Information: You will receive a confirmation email containing your tracking number as soon as your order ships. You may use this number on the carrier’s website to monitor your shipment’s progress.

6. Taxes and Fees

  • Sales Tax: A 6% sales tax applies to all orders shipped within the United States, compliant with local regulations. This tax is calculated and clearly shown at checkout.

7. Damaged or Lost Goods

  • Damaged Shipments: If your merchandise arrives damaged, please contact us within 48 hours of receipt. Photographic evidence of the damage will help expedite your replacement or refund.

  • Lost Shipments: If your package is lost in transit, contact us immediately. We will work closely with the carrier to locate your order or issue a replacement or refund promptly.

8. Order Changes and Cancellations

  • Order Modifications: If you need to adjust your shipping address or modify your order details, please contact us promptly. Changes can only be made before your order enters the printing or shipping phase.

  • Cancellations: Orders can only be canceled before the items enter the production stage. Once production has begun, cancellations may not be accommodated.

9. How to Contact Us

If you have questions or need assistance, please feel free to reach out:

Company Name: Yunity LLC

Company Number: B20250087586

Address: 3413 Mira Vista Cir San Jose, CA 95132, USA

Email: contact@globalgates.shop

Phone: +1(408) 809-5784

Business Hours: Monday to Friday, 8:00 AM – 5:00 PM (Pacific Time)

Response Time: Our customer support team aims to respond within 12 hours on business days.

Thank you for choosing Globalgates by Yunity LLC. We appreciate your business and remain committed to delivering a high-quality, hassle-free shipping experience. If you have any further questions about our shipping policy or need additional support, don’t hesitate to get in touch. We look forward to providing you with outstanding service every step of the way.